No, we’ve designed the theme to be as intuitive to use as possible and we have also provided step-by-step instructions inside our theme description.

Our support includes general inquiries regarding theme functionality; help with customizing the theme settings and any observed defect or theme issues. It doesn’t cover issues, such as errors due to third- party plugins or as an after effect of changes made to the theme code. For the full details on the extent of our support, please visit our Support Policy page.

General shop inquiries, such as uploading products, creating collections, adding discount codes, managing domains, etc. can be best addressed by reaching Shopify Support specifically and/or by checking on their broad documentation accessible in the Shopify Manual.

We aim to give feedback to all requests within 24 hours, but please allow 1-2 business days for the response. Our support team is primarily based in the UTC +7 and is available during standard business hours. We have a weekend staff to answer basic queries too.

We don’t offer telephone or video call support as of now.
Please contact with us via:
Email: shopifytemplate@gmail.com
Skype: hoanganhover
Support skype: nvchien91